• Poor Time Management

“Time is more valuable than money. You can get more money, but you cannot get more time.” – Jim Rohn

Time management is, more often than not, underestimated in its value. It is a crucial aspect of your success for that day and the future, especially as your customer base expands. Try not to spend too much time and effort on things like a single booking or your social media. Plan your day carefully and allocate a specific time to each task and stick to that plan no matter what.


  • Not Putting Your Customers First

“The best advertising is done by satisfied customers.” – Philip Kotler

One thing that always needs to be remembered is that, at the end of the day, your customers are your bread and butter and even though it is easy to get distracted by the day-to-day tasks, your customers need to be your first priority.


  • Not Double-Check Everything

“In their haste, they don’t double-check everything. You need to do that.” – Jesse Weller

Making even the smallest of mistakes and overlooking them can happen so easily and it happens to everyone. But when it comes to organising travel and someone else’s whole experience lies in your hands, it is really something that you want to try avoiding at all costs! Double-check and then even check again to see that everything is correct. One small mistake can ruin a whole trip.


  • Not Being Proactive

“Being successful requires being proactive and not waiting for life to come to you. It means you’re on offence, not defence. You’re active, not passive.” – Benjamin P.Hardy

If you just sit back and do nothing, your customers are not just going to appear out of thin air. You need to put in the work to receive the benefits. Your biggest task will be convincing potential customers that you are worth their time and money. You need to work every day at showing them that you are the person that will benefit them the most.


  • Not Offering All the Travel Services

“Always deliver more than expected.” – Larry Page

Currently, travellers need a set of service to take care of all their travel-related needs. This includes things like transfers to their hotels, to restaurants, to the local theme park. By offering limited services, you are forcing customers to seek these services elsewhere. Be prepared and make sure to have all the bases covered.


  • Not Creating Original and Enticing Blog Content

“Content marketing isn’t just about adding more content; it’s about creating information for a target audience that has a particular purpose and intended outcome.” – Lee Odden

These days it is hard to differentiate yourself from the next travel agency, but one way to truly make yourself stand out is through creating original content that creates engagement and makes the potential customer remember you.


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