Specialists in B2B ground transportation



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Why hoppaGo

One platform comparing a network of thousands of ground transport suppliers across hundreds of countries allowing you to select the right transport supplier for the traveller based on price, service or vehicle type.

hoppaGo’s solutions are tailored to suit the user’s requirements based upon technology, network and service.






Technology


hoppaGo’s market leading and proprietary technology solutions are available as Online Trade Accounts, White Label and API integrations, all designed around the business need and use.


The travel market is growing and evolving every day and our technology solutions have been created with the user in mind, but at the same time making it easier to generate revenue from ground transportation services. The hoppaGo technology solutions have been designed to suit the different investment, resource and user capabilities of each business, with the added benefit of there being no set-up costs. The hoppaGo technology will not only save you time and money and generate additional revenue quicker, but it will also help you to focus on your business priorities.


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Network

hoppaGo’s extensive supplier network saves you the time of having to find the best providers for your ground transportation, we have done it all for you.


Through our extensive global network of 1000’s of suppliers, an extended choice of vehicles for business and leisure travel, plus our point-to-point capability, you need not worry about your customers being able to find a personalised service to suit their exact needs.

The hoppaGo network offers greater choice through vehicle type, service and price which enables the transport to be tailored and matched to the specifications of the traveller. This creates a more positive overall experience for the traveller and increases your retention rates.


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Service


Service is increasingly important and is a cornerstone of the hoppaGo proposition. The traveller's positive experience will ultimately drive retention and recommendations for your business.


hoppaGo’s service solution is delivered through an online communications portal and supported by experienced service teams, in our dedicated contact centre, where all queries are dealt with in a timely manner. We also recognise that from time to time things don’t go as planned and that owning the issue and the speed of resolution are paramount.

Supplier service quality is a key element to the overall service proposition. We actively monitor, measure and manage all elements of service quality to ensure that only the highest standard is provided.



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Key Features





API Integration

A direct integration offering a simple and flexible way to share structured data, allowing multiple search enquiries at speed and volume. The hoppaGo tech team will support your integration to ensure a smooth connection and user experience.


Online Trade Account

For speed of delivery, an Online Trade Account can be provided to access the hoppaGo platform, allowing immediate use of hoppaGo services. Online Trade Accounts can be provided as a long-term solution or as a temporary solution while the API or White Label solutions are created.


White Label

Use the hoppaGo technology and systems with your own branding without the need for investment in additional technology and infrastructure. Created by the hoppaGo design team according to your brand guidelines.


Vehicle Type

Selection of the vehicle type offers greater personalisation of the transfer service. A variety of vehicles types are available to suit the demands of the traveller including shared or private, minibus, coach or standard, executive or luxury car to name a few types.


Point to Point

hoppaGo suppliers now offer an anywhere pick up and anywhere destination drop off including transfers from airport or port to city, or perhaps to excursions, theme parks, golf course or simply to transport the traveller to a restaurant or theatre.


Global Coverage

hoppaGo contracts with thousands of the best ground transportation specialists across hundreds of countries worldwide to provide access to the best and most appropriate ground transport services.


Service Support

hoppaGo has experienced and dedicated teams to support you with any queries that occur pre-travel, in-destination and post-travel. hoppaGo ensures that the traveller has all the information they require for their journey with full supplier and journey details provided by email and SMS messages.


Supplier Quality

Suppliers are vetted by hoppaGo with their service being monitored and measured on an ongoing basis to ensure quality is delivered. All suppliers provide full insurance details to hoppaGo and are required to comply by the laws and regulations of the markets in which they operate.


Supplier Service Score

hoppaGo offers greater visibility of the supplier services on offer by displaying the supplier’s Trustpilot score - an independent service score calculated from real traveller feedback. The hoppaGo service score also highlights the range of feedback received directly from hoppaGo travellers.






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hoppaGo offers different solutions to suit different business requirements. Contact us to discuss the right solution for your business and how we can support you to access increasing revenues available from ground transportation.




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