For help before you travel

online: by visiting ‘My hoppa’


call: +44(0)1483 804803

For help while you're away

For your return pickup time go to 'My hoppa'

If you provided us with a mobile number at the time of booking, your return pick up time will be confirmed by text 24 hours before departure.

24/7 - In case of any emergencies first call the local number on your E-Ticket

24/7 - If you need further assistance please call us on: +44(0)1483 804803

For help when you get home



Whatever the problem, no matter the time of day, we are always here to help. Alternatively, to visit our FAQs page please click here



Postal Address:

2nd Floor, Steward House,
GU21 6EN