Cancun Intl. Airport (CUN)

With its historic ruins, exquisite cuisine and stunning scenery, Cancun is a truly magnificent destination located on the shores of the shimmering Caribbean Sea. If you’ve booked your Mexico getaway but just need to arrange your Cancun Airport transfers, allow hoppa to take care of you.   

Our transport providers offer a reliable and hassle-free journey – and they can take you back to the airport at the end of your stay, too. Book your return transfers with us now so your complete Mexican journey is taken care of.

Booking your airport transfers in Mexico

Cancun is a popular destination for hoppa passengers, so we have plenty of transport options to choose from for this beautiful location.

To discover your transfer options, enter your travel information in the search bar at the top of this page. You’ll be presented with a selection of shuttle buses and private vehicles that are available for your trip.

Shuttle buses v private vehicles

If you’re trying to decide between taking a shuttle bus or opting for a private vehicle, we’ve created an at-a-glance guide to how the two compare:

Shuttle buses

  • This option offers cheap transfers to and from Cancun Airport
  • You and your party share the bus journey with passengers from other groups
  • You might have a wait of up to 45 minutes before you leave the airport. This is because other bus passengers will be arriving on flights that land in Mexico after yours
  • There are drop-off points for passengers staying at various resorts along the route

Private vehicles

  • There is a scheduled pick-up time for you to meet your driver at, which is listed on your e-ticket.
  • When you meet your driver, you will be escorted to your vehicle
  • You and the rest of your group are the only passengers
  • There are no drop-off points and you are taken directly to your accommodation

How much will I pay for my Cancun Airport transfers?

You will see prices listed next to both the shuttle bus and private vehicle options when you search for transport that’s available for your trip. These prices are what you will pay for your preferred transport option if you go ahead with your booking then and there.

However, these are live valuations, so they can change due to fluctuating currency rates. Therefore, if you start looking for transfers and decide to return to your search at a later date, the price may have changed between your first and second search.   

What happens after I’ve chosen my transport?

After you’ve selected your transport, you will reach the ‘Extras’ page. This includes the ‘Anything we can help with?’ box, which is where you can tell us about what you’ll need.  

For example, will you have a motorised wheelchair with you? Perhaps you’ll have a fold-up wheelchair and want to let the driver know. Or maybe you’ll have additional or awkward luggage. By letting us know in the box, we can find an adapted vehicle to accommodate your wheelchair or a minivan for your additional bags.

Is there a luggage limit?

Whether you’re taking a shuttle bus, or you’ve opted for a private vehicle, we allow one suitcase and one piece of hand luggage per person. If you want to bring more than this with you, choose a vehicle that can accommodate your additional luggage when you book. Also, tell us in the ‘Anything we can help with?’ box so we can match your transport to your luggage.

The e-ticket

We’ll send you an e-ticket after you’ve completed your booking. This is an important document that acts as both a confirmation of your booking as well as a source of information for your transfers. It includes pick-up information as well as emergency contact numbers.

We recommend that you print the e-ticket off before you fly so you have it ready to show your driver when you get to Cancun. Also, you will need to read through it carefully so that you know where to go to find your driver when you get to the airport.

Where do I go when I get to Cancun Airport?

To find your driver, you will need to follow the instructions listed in the ‘Find my pick-up’ section of your e-ticket. If you can’t see any instructions for your Cancun Airport transfers in this section, call the number on your e-ticket for an update.

The details can vary based on the transport provider and whether you’re travelling by shuttle bus or private vehicle.  

I can’t see my driver

If you reach the pick-up point and can’t see your driver, call the emergency number on your e-ticket. We’ll then be able to give you an update.  

I’m going to miss my pick-up time

If you think you’re going to miss your pick-up time, let us know by calling the number on your e-ticket. Your driver will wait for you for up to 45 minutes after the original pick-up time but give us a call to let us know even if your delay falls within this period.

We’ll send a new driver to you if you’re delayed for over 45 minutes, and for delays of more than three hours, you’ll have to rearrange your Cancun Airport transfers with us.  

What’s available at Cancun Airport?

Cancun Airport is the gateway to the ‘Mundo Maya’ – the region once inhabited by the Mayan civilization. Millions of passengers fly into Cancun each year before embarking on a tour of some of the historic sites associated with this ancient world.

Whether you plan on exploring some of these sites while in the area or you have other plans for your Mexico stay, there is plenty on offer at the airport for the beginning and end of your holiday.

You can do a spot of shopping at Duty Free, where you’ll find jewellery, clothing and other treats for sale. You can also tuck into everything from pizza and burgers to sea food and snack food at one of the many eateries. There are VIP lounges and storage lockers here too.

Cancun Airport transfer times

To give you an idea of how long it will take to get to your accommodation, here’s a guide to timings to some of the most popular resorts from the airport:

Destination

Time

Cancun Hotels

35 mins

Tulum

90 mins

Playa del Carmen

45 mins

Getting home

Like your inbound transfer, your return Cancun Airport transfer depends on whether you are taking a shuttle bus or private car.

If you’re travelling in a private vehicle, your driver will arrive at your accommodation at the time detailed on your e-ticket. We ask that you’re ready to leave 15 minutes before your pick-up time and have your e-ticket with you so you can show it to your driver.

Taking the shuttle bus back? Your pick-up time will be available for you on this website in the ‘My Bookings’ section the day before your flight. 

We’ll send you a text to let you know your pick-up time if you’re on the shuttle or in a private vehicle. Simply opt in to receive SMS messages when you book for an added reminder of when you’ll be collected.

If your driver doesn’t arrive at the designated pick-up time, call the emergency number on your e-ticket and we’ll let you know where they are.

Airport information

  • Address:Cancun Intl. Airport (CUN)Carretera Cancun-Chetumal Km 22CancunQuintana Roo75220Mexico
  • Currency: USD
  • Language: Spanish Mexico

4.7/5 Customer satisfaction with over 213 reviews

5

"Great customer service at airport. Friendly drivers on both inbound and outbound journey"

shannel miranda

5

"We arrived almost 2 hours late from Glasgow, driver was waiting with sign and was very helpful."

ross laura robertson-gormley

5

"THE PRIVATE TRANSFER WAS ON TIME ON BOTH PICK UPS AND VEHICLES WERE VERY NICE"

michelle winser

5

"Rep. met us at the airport. Excellent service"

rachel mundy

5

"Very good service and nice informative driver"

eric gibb

5

"excellent"

catherine bilton

5

"All went very smoothly, thank you"

lorraine attreed

5

"Perfect"

holly husband

5

"Excellent and courteous service ! :-)"

julie lennon

4

"Absolutely Fabulous!"

christopher gardner

4

"Very good."

poonam owens

5

"excellent and fast"

andreas papaioannou

5

"Transfer was excellent though we were picked up a little too early for our return."

helen dack

5

"excellent on time service"

sandra oliver

4

"Very efficient service even when our flight was delayed by 6 hours!"

janine grech

5

"On time, clean and good drivers. No qualms about using them again."

clare barrow

4

"Good"

john lancaster

4

"Punctual, clean modern vehicle and smart polite driver."

paul mcloughlin

5

"Easy to use, reliable"

morgan sheridan

4

"Cannot rate that highly enough so quick so easy and I was the only one in the transfer"

gary brunen

4

"Easy to use "

alexander pilmer

5

"On time, very well organised"

neli petrova

5

"Great service"

hervin fernandez aceves

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