Arrivals
Keflavik works from a single passenger terminal. You clear passport control, walk through the arrivals duty-free hall, then collect your bags, with oversized items on their own belt. The arrivals hall past the barrier is where your driver waits. Your e-ticket carries the driver's name, the vehicle details and a phone number.
Private transfers
Look for your driver in the arrivals hall, beyond the barrier. The board they hold shows your surname or the 'hoppa' mark.
Minibuses and coaches
These load from the forecourt, a short walk beyond the arrivals doors. Confirm how many of you are travelling when you book, and the matching size is parked and waiting.
Delays & Driver Info
1
Free waiting time
On a domestic flight, your up to 60 minutes of free waiting starts when you land. On an international flight, a 30-minute buffer is added to your landing time first to cover passport control, the duty-free hall and the oversized belt, and the free wait starts after it.
Delayed, diverted or landing early?
Tracking begins the moment your aircraft leaves the stand in the UK. Icelandic weather shuts this runway now and then, sending an arrival north to Akureyri or east to Egilsstadir. Your operator knows before the arrivals board does and rings you to move the pick-up or rebook it. On a straightforward delay the pick-up time shifts on its own.
?
Can't find your driver?
Stay inside the arrivals hall and call the number on your e-ticket. hoppa's team picks up in an average of 11 seconds, a 99.7% call answer rate: a real person, 24 hours a day, seven days a week. The hoppa help centre answers most questions before you need to call.
What to do around Reykjavik?
If your flight home leaves in the evening, the capital and the peninsula both repay a few spare hours.
- Hallgrimskirkja opens its tower lift for the whole city, the bay and the mountain behind it on any clear day.
- Harpa, the glass concert hall on the harbour, catches what little winter light there is and costs nothing to walk into.
- The Reykjanes peninsula around the airport holds steaming vents, a bridge between two continental plates and a lighthouse road, all within half an hour of the terminal.