Arrivals
Arriving passengers come out at Terminal C, the arrivals terminal. The official taxi rank stands in front of it, and the free car-park bus leaves from it too. Your e-ticket names your meeting point, and your driver's contact details reach you by SMS or WhatsApp 24 hours before pickup.
Private cars and MPVs
Go to the meeting point on your e-ticket. Call your driver's number if you cannot see them straight away.
Minibuses and coaches
Larger vehicles follow the same e-ticket meeting point. Keep your phone on, as the driver may call to guide your group to the vehicle.
Delays & Driver Info
1
Free waiting time
You get up to 60 minutes of free waiting after your flight's scheduled arrival time. On an international arrival a 30-minute buffer is added before the waiting time starts.
Delayed, diverted or landing early?
If you land more than 2 hours after your scheduled arrival, contact customer service to reschedule. Diverted or landing early? Call the number on your e-ticket.
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Can't find your driver?
Stay inside the arrivals hall and call the number on your e-ticket. hoppa's team picks up in an average of 11 seconds, with a 99.7% answer rate, 24 hours a day, seven days a week.
What to do around Katowice?
A few ideas for the days either side of your flight.
- Nikiszowiec, Katowice's red-brick miners' estate built for the Giesche company's workers, is a listed Monument of History and free to walk around all year.
- Kraków's Main Market Square and its Cloth Hall sit at the heart of the Old Town, about 1 hr 20 min from the airport.
- The Auschwitz-Birkenau Memorial and Museum in Oświęcim is about an hour from the airport by car. Entry cards are only available online from the museum's official website, so book before you travel.