Landing at Innsbruck Airport (INN)
Innsbruck is a small airport with a big reputation among pilots, and your transfer starts the moment you clear baggage. The walk from the aircraft to arrivals is short, which is one of the quiet advantages of flying here rather than into a hub.
The approach, and what happens if it goes wrong
The approach into Innsbruck is steep, the runway is short, and winter weather does divert aircraft. That is not a reason to avoid it — it is a reason to have a booking that can absorb it.
- Your driver tracks the inbound flight, so a delay moves the pickup rather than losing it
- Airport arrivals carry 60 minutes of free waiting after your scheduled landing, plus a 30 minute buffer on international flights
- If your flight is diverted to another airport, call hoppa immediately and the pickup is rescheduled where it can be
- If your flight is cancelled outright, the transfer is cancelled free of charge
Meeting your hoppa driver
Your driver waits in the arrivals hall, holding a name board with your surname. Twenty-four hours before pickup you get a final SMS or WhatsApp with the exact meeting point and the driver's contact details. If you cannot see them, stay where you are and call the number on your e-ticket — hoppa answers in an average of 11 seconds, and it is a person, not a chatbot.
Tip: If you are still inside the terminal — stuck at baggage or held up at passport control — use the emergency number on your e-ticket to tell the driver. They will wait through the free period and can sometimes extend it if you reach them in time.
Baggage & ski gear
Skis and boards are checked in as special baggage and come off a separate oversized belt rather than the standard carousel. Follow the signed oversized baggage area and allow a few extra minutes for it. Tell hoppa how many ski, board and boot bags you are carrying when you book, so the vehicle sent has the space.
Money & cards
Austria uses the euro, and cards work almost everywhere in St. Anton — shops, bars, restaurants and lift ticket offices. Carry a little cash anyway for mountain huts and small purchases. If you are routing in through Zurich instead, remember that Switzerland uses Swiss francs, not euros.
Innsbruck to St. Anton — the 95 km, 1 hr 15 run
St. Anton am Arlberg sits 95 km west of Innsbruck Airport at the head of the Stanzertal, where the road starts climbing towards the Arlberg pass. In normal winter conditions the drive takes about 1 hour 15 minutes.
The route step-by-step
- Leave the airport onto the A12 Inntal autobahn heading west
- Follow the Inn valley downstream for the bulk of the distance to Landeck
- Join the S16 Arlberg route and climb into the Stanzertal
- Continue up the valley to St. Anton am Arlberg, at 1,304 m
Included in your fare: your quoted price is fixed at the moment you book and covers the whole vehicle, tolls and the driver's waiting time. Drive it yourself and you buy a motorway vignette on top.
Winter driving law: winter equipment is compulsory
Legal requirement: from 1 November to 15 April, vehicles must run winter tyres or carry snow chains in wintry conditions on Austrian roads. This is not advisory. hoppa's local operators are equipped as standard, which is one of the sharper differences against a hire car — rental fleets are not always supplied on winter tyres, and the S16 is an alpine route that behaves like one.
The pass road and the tunnel
The Arlberg pass road, up over St. Christoph, can close in heavy snow. The road tunnel below it stays open, so the resort remains reachable, but journeys over the top to Lech and Zürs may be diverted. Your driver knows which route is running on the day, which is a decision you would otherwise be making yourself in the dark on an unfamiliar road.
Saturdays are the pinch point
Almost every Arlberg resort changes over on Saturday, and the S16 carries the whole week's arrivals and departures at once. A transfer that runs 1 hour 15 minutes midweek can take noticeably longer at peak changeover. Your fixed price does not change because of it.
Where on the Arlberg are you staying?
Most visitors stay in St. Anton itself, but the transfer serves the whole linked area and the drop-off is wherever you are booked:
- St. Anton am Arlberg — the main resort at 1,304 m, with the railway station in the village centre
- St. Christoph am Arlberg — higher up on the pass road above St. Anton, small and snow-sure
- Stuben, Zürs and Lech — over or under the Arlberg to the west, all on the same Ski Arlberg lift pass
- Warth-Schröcken — the northern end of the linked area, and a longer drive round
What about the train?
St. Anton genuinely is on the railway, which makes it unusual in the Alps — the station sits in the resort centre on the main line between Innsbruck and Zurich. The honest catch is that Innsbruck Airport is not on that railway. You would take a bus or taxi into Innsbruck Hauptbahnhof first, then finish at the far end on foot or by local bus with your skis. It works well travelling light. It is hard work with a family and six bags.
Your first day on the mountain
St. Anton village sits at 1,304 m and anchors Ski Arlberg, the largest linked ski area in Austria. Terrain rises above 2,800 m at the Valluga, reached by cable car.
The Ski Arlberg ski area
St. Anton is one resort inside a much larger linked area, and one lift pass covers the lot:
- More than 300 km of pistes across the linked Arlberg
- St. Anton, Lech, Zürs, Stuben and Warth-Schröcken all on a single pass
- Long, demanding descents — the reason the resort has the reputation it has
- Serious off-piste terrain, and a busy après scene at the bottom of it
St. Anton is not a gentle resort. It rewards confident skiers and it punishes people who overestimate themselves on the first morning.
Lift passes
- One Ski Arlberg pass covers all the linked resorts, so you do not buy separately for a day in Lech or Zürs
- Buy online before you travel where you can — it saves queueing at the ticket window on a changeover morning
- Check current adult, child and senior rates for your dates at skiarlberg.at
Ski & snowboard hire
Pre-booking online is usually cheaper than walking in, and in peak weeks it is the difference between the boots you want and the boots that are left.
- Book boots early — they are the item that runs out first in a busy changeover week
- Ask about delivery or fitting near your accommodation rather than carrying everything from the shop
- If you are hiring for a group, book together so the shop holds one slot rather than four
Ski schools
- Instructors on the Arlberg are certified and multilingual, and St. Anton has been popular with British and Scandinavian visitors for decades, so English-language teaching is easy to find
- Group and private lessons run for adults and children, and children's classes fill early in peak weeks
- Book a guide rather than a lesson if what you want is the off-piste — it is a different job
Before you ski off-piste: the terrain above St. Anton is what the resort is famous for, and the runs off the top are serious off-piste rather than marked pistes. Go with a qualified local guide instead of following tracks. Mountain rescue in Austria is chargeable, so take winter-sports cover that includes rescue and repatriation before you leave home.
Practical essentials for your stay
Money & cards
- Austria uses the euro, and cards are accepted almost everywhere in the resort
- Carry some cash for mountain huts and small purchases higher up
- Arriving via Zurich? Switzerland uses Swiss francs, so do not change money twice by accident
★ Health cover — what it does and does not do
Your UK GHIC or EHIC is valid in Austria and gives you state healthcare on the same basis as an Austrian resident. It is not travel insurance. It does not cover mountain rescue, repatriation home, private clinics or a cancelled holiday. Mountain rescue on the Arlberg is chargeable, and a helicopter callout is expensive. Take comprehensive travel insurance with winter-sports cover, and check that it covers off-piste if that is why you came.
Emergency numbers
- 112 — the European emergency number, works from any phone
- 140 — alpine and mountain rescue
- 144 — ambulance
- 133 — police
- 122 — fire brigade
Getting around once you are here
- St. Anton is a walkable village, and most accommodation is within reach of the lifts on foot
- Local buses link the Arlberg villages, and the railway station in the centre puts Innsbruck and Zurich on the map for a day out
- Book your return transfer at the same time as the outbound one — Saturday mornings are the busiest departure window of the week
Weather & snow reports
- skiarlberg.at — official piste, lift and snow status for the whole linked area
- snow-forecast.com — altitude-specific forecasts for St. Anton and the Valluga
- Check the pass road as well as the snow report: it closes in heavy weather, and it changes the drive to Lech and Zürs
Language, tipping & local etiquette
- German is the official language, with a strong Tyrolean dialect. English is widely spoken in St. Anton — it has been an international resort for a very long time.
- Tipping is not obligatory. Rounding up, or 5–10% for good service, is generous.
- A greeting on entering a shop or a hut goes a long way — "Grüß Gott" is the local one
hoppa 24/7 support
The 24-hour hoppa support number is printed on your e-ticket. Use it for any transfer-day question, a change of pickup time, or anything that comes up during your holiday. Calls are answered in an average of 11 seconds.