Landing at Innsbruck Airport (INN)
Innsbruck is a small airport with a big reputation for winter arrivals. It sits in the Inn valley with mountains on both sides, and your transfer starts the moment you clear the baggage hall.
One arrivals hall
Innsbruck handles a fraction of Munich's traffic and arrivals empties into a single hall, which makes finding your driver straightforward. A changeover Saturday still fills the building quickly, so know where you are going before you walk out.
Three things are worth having settled before you land:
- Your hoppa e-ticket names the driver, the vehicle and the meeting point for your flight
- hoppa sends the final pickup details by SMS or WhatsApp 24 hours before you travel
- Meet and greet at the arrival gate is available on request, subject to airport policy
Meeting your hoppa driver
Your driver waits inside arrivals holding a name board with your surname. If you cannot see them, stay where you are and call the number on your e-ticket — hoppa answers in an average of 11 seconds, and it is a person, not a chatbot.
Tip: Innsbruck has a short runway and an approach that threads a valley, so winter delays and the occasional diversion come with the territory. Your driver tracks the flight, so a late landing moves the pickup rather than losing it. If you are diverted to another airport, ring hoppa straight away.
Delays and free waiting
Airport arrivals carry 60 minutes of free waiting after your scheduled landing time, and international flights add a 30 minute buffer on top. Delayed by more than two hours? Ring customer service to reschedule — and if the new time cannot be covered, the order is cancelled without charge.
Money & cards
Austria uses the euro, so there is nothing to change en route. Cards work across the resort's hotels, shops, restaurants and ski schools, but carry some cash for mountain huts, which are not all set up for them.
Baggage & ski gear
Skis and boards are checked as special baggage and come off the oversized belt rather than the standard carousel, so allow extra time for them. Tell hoppa how many ski, board and boot bags you are carrying when you book — the bag allowance is part of the quote, and the vehicle sent is sized for it.
Innsbruck to Obergurgl — the 98 km, 1 hr 30 run
Obergurgl sits at the head of the Ötztal, and there is one road in and the same road out. That single fact shapes the whole of arrival day.
The route in three stages
The drive breaks cleanly into three parts, and each behaves differently in winter:
- West along the Inn valley from the airport to the mouth of the Ötztal at Ötztal Bahnhof — fast, flat and rarely the problem
- South up the full length of the Ötztal, climbing steadily as the valley narrows
- Past Sölden, 15 km and about 20 minutes below Obergurgl, then the final exposed climb to 1,930 m
Legal requirement: From 1 November to 15 April, vehicles in Austria must run winter tyres or carry snow chains in wintry conditions. hoppa's local operators are equipped as standard. A hire car from Innsbruck is not guaranteed to be, so check at the desk before you drive off — this is one of the sharper differences between a transfer and a rental on this road.
Saturday is the pinch point
Almost every Tyrolean resort changes over on a Saturday, and Obergurgl's traffic shares the valley road with Sölden's. A transfer that runs 1 hour 30 minutes midweek takes noticeably longer at peak changeover. Your fixed price does not move because of it.
The last climb is the exposed part
Above Sölden the road gains height quickly, and it can be closed briefly for clearing after heavy snowfall. Closures are usually short. Build a little slack into a same-day departure flight rather than cutting it to the hour.
Where in the valley are you staying?
Most visitors stay in Obergurgl itself, but the same road serves the neighbours and the transfer simply stops earlier or later:
- Obergurgl — the village at 1,930 m, the highest parish in Austria, with the lifts on the doorstep
- Hochgurgl — the linked sector, a few minutes further up the same road
- Sölden — 15 km and about 20 minutes back down the valley, and a shorter transfer as a result
If you would rather not drive it
Obergurgl has no railway station. The nearest is Ötztal Bahnhof at the mouth of the valley, and from there it is a regional bus of well over an hour with your bags. A pre-booked transfer turns three legs into one.
Your first day on the mountain
Obergurgl village sits at 1,930 m, the highest parish in Austria, and the linked Obergurgl-Hochgurgl area rises above 3,000 m. That altitude is the whole point of the place.
The Obergurgl-Hochgurgl ski area
Obergurgl and Hochgurgl are two linked sectors of a single ski area. Between them they give you:
- Around 110 km of pisted terrain, weighted towards intermediates
- A high point above 3,000 m, which is why the snow holds from early season to late spring long after lower valleys have lost it
- A quiet, family-friendly village rather than a resort built around its nightlife
Sölden, 15 km back down the valley, is the busier neighbour if you want a change of scene for a day.
Lift passes
Buy your pass through the Obergurgl-Hochgurgl resort site before you travel rather than queuing at the ticket window on your first morning. The resort sets its own prices and they move by season and by pass length, so check its site for your dates.
Ski & snowboard hire
Book hire online before you travel. Village shops fit boots faster when they know your sizes are coming, and peak weeks clear the good boots early. Flying with your own skis instead? Declare the bags when you book your transfer so the vehicle has room for them.
Ski schools
Obergurgl's ski schools teach in English as well as German, with group and private lessons and children's classes. Book school-holiday weeks well ahead — a small resort has a finite number of instructors.
Altitude: You go from a sea-level UK morning to a village at 1,930 m in a single day, and the lifts take you past 3,000 m. Drink more water than you think you need, go easy on the first evening, and give yourself a gentle first run.
Practical essentials for your stay
Money & cards
Paying for things in the Tyrol is straightforward, with one exception worth knowing:
- Austria uses the euro
- Cards work in hotels, shops, restaurants, hire shops and ski schools
- Carry some cash for mountain huts, which are not all set up for cards
★ Health cover — read this one
Your UK GHIC or EHIC is valid in Austria and covers state medical treatment on the same basis as an Austrian resident. It does not cover mountain rescue, private clinics or getting you home, and Austrian mountain rescue is chargeable. Take comprehensive travel insurance with winter-sports cover as well. The card gets you treated; the insurance gets you off the mountain and back to the UK.
Emergency numbers
Save these to your phone before you travel rather than looking for them on a mountain:
- 112 — the European emergency number, and the one to use if in doubt
- 140 — Austrian mountain rescue
- 144 — ambulance
- 133 — police
Language, tipping & local etiquette
A little effort goes a long way in a Tyrolean village:
- German is the language, and English is widely spoken across the resort
- A "Grüß Gott" on entering a shop or a hut is the local greeting and lands well
- Tipping is not obligatory. Rounding up, or 5–10% for good service, is generous
Weather & snow reports
Check these before you pack, and again the night before you fly:
- The Obergurgl-Hochgurgl resort site — official live piste and lift status
- snow-forecast.com — altitude-specific forecasts, which matter on a mountain this high
Getting home
Departure day runs the same road in reverse, and the same Saturday pressure applies. Give yourself more time than the drive strictly needs — the climb above Sölden can be closed briefly for clearing, and a missed flight from Innsbruck is a long way from a spare seat. Your return pickup time is on your e-ticket.
hoppa 24/7 support
The 24-hour hoppa support number is printed on your e-ticket. Use it for a change of pickup time, a late flight, or anything that comes up during the week. Calls are answered in an average of 11 seconds, with a 99.7% answer rate.