Arrivals
Valencia has a single passenger terminal, so every flight arrives at the same place. After passport control and baggage reclaim, follow the signs into the ground-floor arrivals hall. Your e-ticket lists your exact meeting point and a phone number to call if you cannot see your driver.
Private transfers
Your driver waits in the arrivals hall on the ground floor, just past the exit from baggage reclaim, holding a sign with your name or the 'hoppa' logo.
Shared shuttles & coaches
Walk to the ground-floor pickup zone just outside arrivals for the shared shuttle and coach pickup point. Follow the signs, not the taxi rank.
Delays & Driver Info
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Free waiting time
Your driver waits up to 60 minutes after your scheduled landing, with an additional 30-minute buffer once you have cleared passport control — useful when the queues at Valencia are long.
Delayed or diverted?
Your driver tracks your flight from the moment you board. If weather diverts you to Alicante or another airport, they know before you land and will contact you to reposition or rebook. A delayed flight simply moves your pickup — there is nothing for you to do.
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Can't find your driver?
Head to the information desk in arrivals and call the number on your e-ticket. hoppa's team picks up in an average of 11 seconds, a 99.7% call answer rate (CE indicators): a real person, 24 hours a day, seven days a week.
What to do around Valencia airport?
If you have time before your transfer or your flight home, Valencia and the Costa Blanca coast reward an early start.
- Wander Ciutat Vella, the historic old town, for the cathedral, the Central Market and the Turia gardens, about 15 minutes from the airport.
- The City of Arts & Sciences is 20 minutes away for the aquarium, the science museum and the futuristic architecture.
- The Malvarrosa beaches and the marina are 25–30 minutes away for the seafront, paella restaurants and a first night by the sea.