Arrivals
PHL spans seven terminals across two concourses. Terminal A-West is the international hub — every transatlantic flight arrives here and feeds into Zone 6 of the baggage claim. Terminals B and C handle American Airlines domestic (PHL is an AA hub), Terminals D and E run low-cost and JetBlue, and Terminal F is regional. Domestic arrivals feed into Zone 1 of the baggage claim.
Where to meet your driver
International arrivals (Terminal A-West): Zone 6 of the baggage claim. Domestic arrivals (Terminals B, C, D, E, F): Zone 1. Your e-ticket confirms the exact zone based on your flight, and your driver holds a sign with your name.
Skip the SEPTA detour
The SEPTA Airport Line platforms sit one elevator level and an outdoor walkway away from baggage claim — a detour that adds 8–12 minutes with luggage. Do not exit to the SEPTA platform or the taxi rank; both lead away from the hoppa meeting point.
Delays & Driver Info
1
Free waiting time
60 minutes after your scheduled landing for domestic arrivals, plus a 30-minute buffer for international arrivals to cover the Terminal A-West customs queue — which averages 28 minutes on European flights.
Flight delayed or diverted?
Your driver tracks the flight in real time, so they already know. Real-time tracking covers diversions to BWI and reborn flights to PHL. If your terminal changes — rare, but it happens with AA reroutes between B and C — the driver is updated automatically.
?
Can’t see your driver?
Check your e-ticket for the baggage claim zone first. Then call the number on your e-ticket — hoppa’s team answers in an average of 11 seconds, 24/7, a real person, not a chatbot.