Arrivals
Geneva lands UK flights into one arrivals hall in the Swiss sector. Clear passport control, collect your cases, then collect skis and boards from the oversized baggage belt before you head out. Look inside the hall rather than at the kerb. Your e-ticket lists your exact meeting point and a number to call if you cannot see your driver.
Private transfers
Your driver waits inside the arrivals hall, in the line of name boards past the barrier, holding a sign with your name or the 'hoppa' logo.
Coaches
Walk to the coach park outside arrivals, signed from the hall. Follow the signs for coaches, not the taxi rank.
Delays & Driver Info
1
Free waiting time
You get up to 60 minutes of free waiting after your flight lands. On an international arrival a 30-minute buffer is added before the waiting time starts, which covers the wait at the oversized belt for skis and boards.
Delayed, diverted or landing early?
Your driver tracks your flight from the moment you board. Alpine fog and winter storms divert Geneva arrivals to Lyon, Zurich or Basel, and your driver knows before you do. They will contact you to reposition or rebook. A delayed flight simply moves your pick-up and there is nothing for you to do.
?
Can't find your driver?
Stay inside the arrivals hall and call the number on your e-ticket. hoppa's team picks up in an average of 11 seconds, a 99.7% call answer rate: a real person, 24 hours a day, seven days a week. The hoppa help centre answers most questions before you need to call.
What to do around Geneva?
If you have a few hours before your transfer or your flight home, the city and the lake are close enough to be worth it.
- The Jet d'Eau and the old town are fifteen minutes from the terminal, with the cathedral tower over the rooftops and the lake path running both ways from it.
- CERN sits ten minutes from the airport and its Science Gateway opens free, which fills a wet afternoon better than the shops.
- Annecy is forty minutes south for the canals and the lake, and it makes an easy half day before an evening flight.