Arrivals
Las Americas operates from a single passenger terminal. Clear immigration, collect your bags, then walk toward the arrivals hall exit and look for your hoppa driver holding a board with your name before you reach the outdoor taxi rank.
Where to meet your driver
Your hoppa driver waits inside the single arrivals hall, by the exit doors, with your name on a board. Take the exit from baggage reclaim straight toward arrivals — do not step outside to the kerbside taxi rank first. Your driver’s name and vehicle are on your e-ticket.
Skip the outdoor taxi line
Do not accept a ride from anyone approaching you in the hall who is not holding your name. The outdoor rank is unmetered and often Spanish-only; a pre-booked hoppa transfer removes the negotiation and the language barrier entirely.
Delays & Driver Info
1
Free waiting time
60 minutes after your scheduled landing, plus a 30-minute international buffer — 90 minutes total, built for slow immigration queues at a busy international arrival.
Flight delayed or landing after midnight?
hoppa tracks your flight in real time, so your driver already knows the new landing time and is waiting when you clear customs, not gone home. A 2am landing is met exactly like a midday one.
?
Can’t see your driver?
Call the number on your e-ticket — hoppa’s team answers in an average of 11 seconds, 24/7, a real person, not a chatbot. Keep your phone charged enough to make that one call; you do not need data or an app to be met.