Arrivals
SLC opened a single consolidated terminal in 2020, so everyone now arrives into one building. Collect your bags, then follow “Ground Transportation” signs through the pedestrian tunnels to the plaza, where your hoppa driver waits with a name board.
Where to meet your driver
Your hoppa driver waits at the Ground Transportation plaza on level 1 of the parking garage, reached by the pedestrian tunnels from baggage claim. Collect your bags first, then follow the “Ground Transportation” signs — do not stop at the rental desks if a driver is meeting you. Your driver holds a board with your name on it.
Forget the old two-terminal layout
Do not look for the old separate terminal pickup zones. The consolidated terminal replaced them in 2020, and all ground transport now meets in one place. Your driver’s name and vehicle are on your e-ticket.
Delays & Driver Info
1
Free waiting time
60 minutes after a domestic arrival and 90 minutes after an international one, built for baggage waits and the walk to the plaza.
Flight delayed or landing late in ski season?
Your driver tracks your flight in real time, so a delay or a gate change is already handled before you land. A late ski-season arrival is met exactly like a midday one, not left at an empty plaza.
?
Can’t see your driver?
Do not leave the plaza. Stay put and call the number on your e-ticket — hoppa’s team picks up in an average of 11 seconds, every hour, every day. Not a chatbot, a person.