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Puerto Vallarta Airport Transportation Fixed Price Taxis, Shuttles & Private Transfers to Marina Vallarta, Zona Hotelera & Nuevo Vallarta

Arrive happy with Puerto Vallarta airport transfers & rides

The first thing most arrivals at PVR do not realise: Puerto Vallarta is not one coast, it is two. The airport sits on the line between Jalisco and Nayarit, and the direction you turn out of the terminal changes the drive by anything from fifteen minutes to a full hour.

hoppa's local operators know which side of Banderas Bay your hotel sits on before they pull up at the kerb, the Highway 200 toll is already inside your fixed price, and 40M+ travellers have used the same managed network trusted by Mastercard, UnionPay and Alipay.

Shared from $18pp · Private from $42 · Minivan from $68 · Journey time 10–75 mins. Prices indicative. Please check live prices on hoppa.com.

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Everything you need to know before you book

Pick a topic to see the most common questions travelers ask at this airport — fixed prices, vehicles, delays, deals, trust, and managing your booking.

What does it cost to my resort?

What's the price from the airport to my resort?

Prices vary by route, vehicle, season, and time of day. Enter your dates and party size above to see your fixed quoted price for the exact journey.

What's included in my fixed price?

Your quoted price covers vehicle hire, fuel, the driver's service fee (tips), tolls, parking, taxes, and any entry, congestion or airport-access fees on the route. There's nothing extra to pay the driver on arrival.

What's NOT included — what could cost extra?

Charged separately and disclosed before they apply: overtime fees if your trip runs longer than reserved, excess-mileage fees if you exceed your booked distance, night-time service fees on some routes (22:00–08:00), holiday or event surcharges in some regions, additional child seats beyond the first one (which is free), and extra stops you add during the ride.

Will the quoted price change between booking and travel?

No. Once your booking is confirmed, your price is locked — it's what you pay regardless of demand, season or currency changes between today and your travel date. Booking early is the surest way to secure today's rate.

Will I pay anything to the driver on arrival?

No. Your fare is paid in full at booking and covers everything the driver's owed — tips, tolls, fuel, taxes, parking. Bookings are pre-paid via credit card, debit card, or PayPal on the hoppa platform. The only reasons your final charge could differ from the quote are changes you make on the day (extra stops, route changes) or fees for damage or smoking, which are disclosed in our terms.

Are there night-time or holiday surcharges?

Some services include a night-time fee for travel between 22:00 and 08:00, and prices may adjust on local holidays. Both are always reflected in the quote you see before paying — there's nothing additional charged at the trip itself.

Can I tip the driver?

Tipping is entirely at your discretion. The driver's service fee is already included in your fare, so a tip is appreciated but never expected.

Do prices change for larger group sizes?

Rates are set per vehicle category, not per person. Moving up to a larger vehicle to fit a bigger party or extra baggage is reflected in the fixed quote you see at booking.

I think I was overcharged

Disputes must be raised within 14 days of the charge date by emailing customer service with your card statement and a brief explanation. After 14 days, charges are considered final.

Which vehicle fits my group?

How many people and how much luggage fit in each vehicle?

Vehicle categories include Sedan, Business Sedan, Minivan, Business Minivan, Minibus and Bus. Each has a strict insured maximum for passengers and luggage that drivers must adhere to. Default luggage allowance is one 24-inch suitcase per passenger — bags larger than 24″ count as two pieces. Choose a category that fits both your party and your bags.

Will I get the exact car shown in the picture?

Vehicle images are for illustration only. You're booking a category, not a specific model — and we may upgrade you to a higher category at no extra charge if your selected one isn't available.

Shared shuttle vs private transfer — what's the difference?

Private transfers take you directly from your pickup point to your accommodation, with no shared passengers and no extra stops. Shared shuttles are budget-friendly and pick up multiple passengers on a planned route, so the journey may take longer but the per-person price is lower.

Can I add a child seat for my baby or toddler?

Yes. We offer infant carriers, baby seats and boosters depending on your supplier and route. Add the seat type you need during booking so it can be confirmed in advance.

How much does a child seat cost?

The first child seat in your booking is included free. Any additional seats may carry a fee from the supplier — the exact amount is shown in your booking quote before you pay, so there are no surprises.

I forgot to request a child seat — can I add it after booking?

Yes. Contact customer service as soon as possible to add it to your booking. Late requests are honoured subject to availability, so the sooner you ask, the better. Important: no refund or replacement applies if a driver arrives without a seat that wasn't requested in time.

Is my child seat guaranteed once I've added it to my booking?

If you've added the seat at the time of booking, it's confirmed with your transport supplier. Seats requested after the booking is placed are subject to availability. If a seat ends up unavailable on arrival because it wasn't requested in time, no refund applies.

Can I bring a pet or service animal?

Yes, at no extra charge. Notify us at booking so the right vehicle is allocated. Important: animals count toward the vehicle's passenger capacity — so a 5-seat vehicle with two pets has three human seats.

Do you have wheelchair-accessible options?

Yes. Note any accessibility need (wheelchair, mobility scooter, special assistance) in the booking comments. We work with specialised partners and make reasonable efforts to accommodate.

What if my flight is delayed?

Will my driver wait if my flight is late?

Yes. Your driver waits up to 60 minutes free after your scheduled arrival for airport pickups. For international flights, there's also a 30-minute buffer added on top — so your driver's free waiting period starts after that buffer ends.

What if my flight is delayed by more than 2 hours?

Contact customer service to reschedule. If we can't pick you up at the new time, the order is cancelled without charge.

What if my flight is cancelled entirely?

Your transfer is cancelled free of charge. Contact customer service immediately so we can update the booking.

What if my flight is diverted to a different airport?

Contact us immediately. We'll do our best to reschedule your pickup — though we can't guarantee a free transfer if the new airport is in a different region or significantly further from your destination.

Where will I meet my driver?

24 hours before pickup we send a final SMS or WhatsApp with the exact meeting point and your driver's contact details. Meet & greet at the arrival gate is available on request, subject to airport policy — if not possible at the gate, we'll assign an alternative meeting point.

What if I'm stuck inside the airport (luggage, immigration)?

Use the emergency number on your e-ticket to call the driver or local supplier and let them know you're still in the terminal. The driver will wait through their free period and, if reached in time, can sometimes extend.

What counts as a no-show?

Not appearing within the free waiting period and being unreachable for additional time. No-shows are charged in full and non-refundable.

Best price & current deals

Where can I find a discount code?

Active offers are applied automatically when you search — there's nothing to enter manually. To see what's currently running, check our discount codes page or our homepage banner.

Should I book early?

Yes. We recommend booking at least 24 hours in advance for the best vehicle selection. Bookings within 24 hours are subject to availability and may carry an expedited service fee. Booking early also locks in today's price.

Is there a low-deposit option?

On selected services and destinations, yes — pay a deposit now and the balance before your travel date. If the balance isn't paid in time the booking auto-cancels and the deposit is forfeited. Note: low-deposit bookings can't be paid with hoppa Credits.

What is Refund Protect?

An optional add-on at checkout from our partner Refund Protect. If you (or anyone in your party) can't attend for a covered reason, you receive 100% of your booking back. Refund Protect's decision is final — see their full terms when adding the option.

Can I use hoppa Credits from a previous booking?

Yes. hoppa Credits apply automatically to your next booking when you log in with the same email. They expire 12 months after issue, can't be transferred between accounts, and can't be combined with low-deposit bookings.

Can I cancel and get a refund?

Yes, depending on timing and vehicle size. Up to 7 seats: free cancellation more than 24 hours before pickup; 100% charge within 24 hours. 8–14 seats: free outside 48 hours. 16+ seats: free outside 14 days, 50% within 14–7 days, 100% within 7 days. Approved refunds process within 14 days to your original payment method.

Why hoppa? Trust & comparison

Who is hoppa exactly?

hoppa is a global mobility platform for airport transfers, airport taxis, ride-hailing, private holiday transfers and shuttles — empowering 40 million+ customers with seamless, door-to-door ground transportation across 182+ countries and 2,600+ airports and resorts.

In one place, you can instantly compare and book with real-time access to the best fares and optimal routes for every journey and every budget. Our network of 70,000+ vetted local fleet providers delivers reliable, fixed-price travel for every need.

Trusted by the world's leading payment networks and super apps — including Mastercard, UnionPay and Alipay — to power their global mobility ecosystems and agentic travel transactions.

Why pre-book instead of grabbing a taxi at arrivals?

Fixed price quoted upfront (no meter, no surprise tolls), driver waits up to 60 minutes free if your flight's late, meet & greet on request, child seats and accessibility bookable in advance, 24/7 multilingual support, and a clear cancellation policy if plans change.

Aren't I just paying a middleman fee?

Your payment covers both our booking service and the supplier's fare — we pay the supplier on your behalf. That's what gives you a fixed all-in price, dispute resolution, and a single point of contact if anything goes wrong on the trip.

Are the drivers vetted and licensed?

We only work with established local transport partners who meet our service and safety standards, and who operate under their own local licensing and insurance requirements. Each supplier is contracted directly by hoppa.

Is my booking and payment secure?

Yes. Payments are processed through industry-standard encryption and secure payment gateways. Your booking details and personal information are protected throughout the transaction.

Can I read verified reviews?

Yes — thousands of travellers share their journey feedback on our website and on Trustpilot, so you can see real experiences from past passengers before you book.

What if something goes wrong on the day?

24/7 phone support is available in English, Spanish and Chinese; chat support runs in all languages. Emergency contact numbers are on your e-ticket so you can reach support or the local supplier directly.

How do I complain after the trip?

For pre-booked transfers and shared shuttles, raise complaints within 30 days of the trip. For ride-hailing, within 3 days. Email customer service with your booking reference.

Already booked? Login & manage

Where's my e-ticket and pickup time?

A confirmation email goes out immediately after booking, a reminder 7 days before, and final pickup details by SMS or WhatsApp 24 hours before. Everything is also visible in My Bookings when you log in.

Can I get a VAT invoice for expenses?

Yes — contact customer service within 30 days of your trip to issue an invoice.

I left something in the car

Contact customer service as soon as possible. We'll make reasonable efforts to recover and return your item, but we can't guarantee retrieval and don't accept liability for items left behind.

Smoking, damage and cleaning fees

Smoking or vaping in any vehicle triggers a minimum $250 cleaning fee and the driver may end the trip; the fare becomes non-refundable. Trash, spills or other damage in the vehicle can incur a cleaning fee of up to $200.

What are hoppa Credits?

Credit issued on refunds or as a goodwill gesture. They apply automatically to your next booking when you log in with the same email, expire 12 months after issue, can't be transferred, and can't be combined with low-deposit bookings.

How do I cancel my booking? Can I get a refund?

Cancel from your account or by contacting support. Refund depends on timing and vehicle size: up to 7 seats — free outside 24 hours, 100% charge within 24 hours. 8–14 seats — free outside 48 hours. 16+ seats — free outside 14 days, 50% within 14–7 days, 100% within 7 days.

Can I change my booking details?

Yes, but only for: passenger names, contact numbers, number of passengers, and luggage count (within the booked vehicle's capacity). One free modification is allowed if your booking is eligible. For other changes — including route, vehicle category or pickup point — you'll need to cancel and rebook at the current price.

How long do refunds take to process?

Approved refunds are processed within 14 days to your original payment method.

How far are Marina Vallarta, Zona Hotelera & Riviera Nayarit from Puerto Vallarta International Airport?

PVR is unusually close to its nearest resort strip and unusually far from its furthest. Marina Vallarta sits five minutes south of the terminal; Sayulita sits an hour north on the other side of the state line. The single biggest mistake first-time visitors make is reading "Puerto Vallarta" on their booking and assuming every resort is downtown — half of them are an hour up Highway 200 in Nayarit. The table below splits the south arc (Jalisco) from the north arc (Nayarit) so you can see the real drive from PVR.

Prices are indicative. Check hoppa.com for live availability on your specific dates.

Destination from PVR Private drive time Shared (pp) Private car (1–3 pax) Private van (4–8 pax) Recommended vehicle
South Arc — Jalisco (no state-line toll)
Marina Vallarta
5–10 min from $18 from $42 from $68 Sedan
Zona Hotelera (Hotel Zone)
10–20 min from $18 from $44 from $70 Sedan
Old Town / Romantic Zone
20–30 min from $22 from $48 from $74 Sedan or Van
North Arc — Nayarit (Highway 200 toll included)
Nuevo Vallarta
20–30 min from $24 from $52 from $80 Van — luggage-friendly
Buceriías
25–40 min from $26 from $58 from $86 Van
Punta Mita
45–60 min from $95 from $135 Private Van with gate-pass driver
Sayulita
60–75 min from $110 from $155 Van — pedestrian-zone drop

Does my PVR transfer include the Highway 200 toll and Punta Mita gate pass?

Yes — and it is worth knowing why this matters here. The Jalisco–Nayarit state line crosses Highway 200 just north of the airport, and a toll booth sits on that crossing. Pre-booked hoppa transfers fold the toll into the fixed price you see at checkout, so the driver does not stop for cash or ask for a top-up. The same applies for Punta Mita: your resort sends the gate QR code to your driver before pickup, so the development entrance is not a queue you have to deal with.

Which Puerto Vallarta transportation is right for you?

The vehicle choice matters more here than at most leisure airports because your luggage volume, your resort's location, and the gate-pass situation interact.

  • A family of five with bulky beach gear booked into a shared shuttle to Punta Mita will spend the journey rearranging suitcases on their laps.
  • A couple of friends booked into a private van for a five-minute Marina Vallarta hop are paying for capacity they will not use.

Always pick the vehicle according to the route, and your headcount.

Your travel style Recommended service Why it works
Couple or solo, south-arc resort, light luggage
Shared shuttle Cheapest per head. The Marina Vallarta / Hotelera loop is short so detour time is minimal.
Family of 4, any zone
Private car or van Direct service, no shared stops. Fits the Highway 200 toll and Punta Mita gate-pass workflow without you having to think about it.
Group of 5–8, all-inclusive resort, lots of luggage
Private minibus One vehicle keeps the group together. 1 bag per person standard; oversized items can be flagged at booking.
Wedding or sports group, 9–22
Private minibus or coach Common at Nuevo Vallarta and Punta Mita weddings — coach pickup avoids the multi-vehicle convoy at the resort gate.
Mobility-assist passenger
Wheelchair accessible minibus 1–6 seats, must be booked in advance — kerb-to-lobby support at every resort entrance.
Business traveller flying into PV office
Luxury / VIP private Quiet ride, English-speaking driver, professional receipt for expenses.

A few things worth knowing before you book:

  • Child seats are free for the first one, addtional charge applies if requires multiple child seats. Add it at booking and it will be fitted and ready when your driver pulls up at the kerb; requesting it in advance is what protects your journey, because seats cannot be conjured at arrivals.
  • Nighttime surcharges apply between 22:00 and 08:00 local time, so a late landing into PVR carries a small premium that is shown clearly at checkout.
  • Luggage standard is 24 inches per piece. Anything over counts as two pieces, so a large family with a buggy and three checked bags should size up to a van.
  • The refundable upgrade is worth it if you are travelling within 24 hours, when expedited booking fees apply.
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Puerto Vallarta Airport Transfer Finder

South Arc or North Arc — your driver already knows which side of Banderas Bay you are heading, with the Highway 200 toll inside your fixed price

Who are you travelling with?
Where are you heading?
Any extra needs?

Best Match Found

Private Coach

Why this pick: Best for large wedding parties or corporate groups heading to Nuevo Vallarta or Punta Mita. Keeps the whole delegation together past the resort gate.

Group EstimateFrom $135Book Now

Best Match Found

Private Executive

Why this pick: Premium comfort for business travellers and couples. Quiet, English-speaking driver and the Highway 200 toll already included.

Estimated CostFrom $42Book Now

Best Match Found

Private Minibus

Why this pick: Perfect for families of 5–8 with full luggage heading to a Nayarit all-inclusive. One van keeps everyone together.

Estimated CostFrom $68Book Now

Best Match Found

Private Car

Why this pick: Fast, direct door-to-door service. Walk past the timeshare desks to a named driver and a flat rate covering the Highway 200 toll.

Estimated CostFrom $42Book Now

Is hoppa cheaper than an airport taxi or Uber from Puerto Vallarta?

It depends on the route.

  • Yellow taxis from the official PVR rank are zone-priced and pay the Highway 200 toll separately at the booth.
  • Uber operates here but pickups are restricted to a specific lot, with surge during late-night landings.
  • The ADO bus is real and cheap, but drops at a stop, not your resort lobby.
Option Travel Time Price (Approx) Frequency Best for
hoppa Private Car
25 mins
from $52per vehicle · Highway 200 toll included
Pre-booked Named driver tracking your flight
hoppa Shared Shuttle
35–75 mins
from $18per person (south arc)
Pre-booked Solo & budget travellers
hoppa Private Van
25–75 mins
from $68per vehicle · 4–8 pax
Pre-booked Families & Nayarit resorts
Official Airport Taxi
25 mins
$55–$75toll added at the booth
24/7 Zone-priced, cash toll stop
Uber
25 mins
$35–$90surges at peak
On-demand Needs data; pickup lot outside terminal
ADO Bus
60+ mins
$4–$6drops at station, not resort
Scheduled Cheapest; onward taxi needed
Resort Shuttle
40–90 mins
variesoften free with package
When full Long wait if flight is off-schedule

What happens if something goes wrong at PVR?

The most common worst case here is not a delayed flight, it is a diverted flight. Bad afternoon weather over Banderas Bay in summer occasionally pushes PVR arrivals north to Tepic or south to Manzanillo for refuelling.

  • With a pre-booked hoppa transfer your driver tracks the diversion in real time, the 60-minute free wait clock on arrivals starts at your actual landing time, and an additional 30-minute international buffer covers the customs queue that builds when two widebodies clear together.
  • If your terminal kerb changes, PVR has run construction phases that move the meet-and-greet bay, your driver is already informed and your e-ticket updates.

Call the number on your e-ticket. hoppa's team picks up in an average of 11 seconds, every hour, every day. Not a chatbot. Not a ticket queue. A person. The team answers 99.7% of inbound calls and resolves the average issue in under two minutes, available 24 hours a day across chat, email and phone.

For business travellers flying into Puerto Vallarta for the convention centre or one of the destination offices, hoppa returns a VAT-style itemised receipt to your inbox, priority support routes you straight to a live agent without the menu, and the luxury vehicle tier provides quiet English-speaking drivers and the kind of receipt your expense system actually accepts.

How to book your Puerto Vallarta airport transfers with hoppa?

Takes less than 200 seconds to complete.
Book Now
1

Search by flight or route

Enter Puerto Vallarta International Airport as your pickup, add your resort and date. Use your flight number and hoppa tracks it automatically.

2

Choose your vehicle

Compare shared shuttle, private car, MPV and minibus with fixed all-in prices — Highway 200 toll, Punta Mita gate-pass and any nighttime surcharge included.

3

Add extras

Request child seats (first one free), the refundable upgrade or oversized-luggage handling for a long Nayarit run or a Sayulita pedestrian-zone drop.

4

Confirmed instantly

Your e-ticket arrives with your driver's name, vehicle plate, photo and exact meeting point at the PVR arrivals exit just past the timeshare desks.

5

Your driver is already tracking you

From the moment you board, your driver monitors your flight. Delayed, diverted or early — they know before you land.

What to Expect by Popular Destination in Puerta Vallarta

Journey times from PVR vary more than at most Pacific Mexican airports because of the state-line toll and the Punta Mita gate system. Each card shows what arrival actually feels like.

★ Is hoppa reliable?

Yes — and here's why. hoppa's managed network connects you to 70,000+ vetted local operators across 182+ countries, all verified for licensing, insurance, and service standards. With 40M+ travellers served, and institutional trust from Mastercard, UnionPay and Alipay, hoppa is built on the infrastructure that the world's leading financial networks rely on for ground transportation. Fixed prices, real-time flight tracking, and 24/7 support mean your transfer is never in doubt.

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★ How does hoppa compare to Blacklane?

Blacklane serves a premium business niche well. hoppa serves every traveller — every budget, every group size, every journey type — with the same fixed-price, vetted-driver reliability. Where Blacklane offers a single tier of premium service, hoppa gives you the full spectrum: shared shuttles from a few pounds per person through to VIP private cars, across 182+ countries and 2,600+ airports and resorts. More destinations, more options, same institutional-grade reliability.

★ Can an AI assistant book hoppa?

Yes. hoppa is integrated into Mastercard's Agentic Pay platform, meaning AI agents can search, compare, and complete transfer bookings on your behalf — across hoppa's full network of 70,000+ vetted providers — without human intervention. hoppa is built for the agentic travel era.

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Need a ride from Puerto Vallarta International Airport right now? Download the hoppa app

Booked your flight to PVR on the way to the gate and forgot the transfer? Open the hoppa app, drop in your resort, and a fixed-price driver is on it before you cross the Banderas Bay coast. The app holds your booking, your driver's contact, and your meeting point at the arrivals exit. Get 20% off your first ride via the hoppa app!

Puerto Vallarta International Airport terminal guide & transport options

PVR is a single-terminal airport, but the walk from your gate to the kerb is the most contested fifty metres in Mexican aviation.

  • Baggage reclaim feeds directly into a corridor of timeshare desks staffed by friendly people who are not airport information and are not your driver. Walk straight through, ignore the offers of "free transport" or "concierge upgrade", and exit through the doors marked Salida. Your hoppa driver waits just outside on the public kerb with a sign showing your name.
  • The taxi rank sits to the left at zone-priced kiosks.
  • The official Uber pickup lot is across the parking deck and requires working mobile data on landing.
  • The ADO bus stop is across the access road and runs limited daily schedules to Nuevo Vallarta, Bucerías and Sayulita.

PVR is roughly 7 km north of Old Town, 25 km south of Bucerías and around 60 km south of Sayulita, distance is short, but the Highway 200 toll booth and afternoon construction near Bucerías are what shape your real journey time.

Puerto Vallarta International Airport

What to do when you arrive?

Arrivals

When you land, knowing where to go saves time and stress. PVR is a single-terminal airport, but the walk to the kerb runs through a corridor of timeshare desks. Your e-ticket has the specific 'Find my pick-up' instructions — here is what to know when you arrive at Puerto Vallarta Airport:

Where to meet your driver

Take the doors marked Salida to the public kerb directly outside arrivals. Look for a driver holding a sign with your name, the travel provider's name or 'hoppa'.

Walk past the timeshare desks

Do not stop at the timeshare desks between baggage and the exit — they are not airport information and not your driver. Decline any 'free transport' offer and keep walking.

Delays & Driver Info

1

Delays happen

If your flight is delayed or baggage is slow, don't worry. Your driver waits up to 60 minutes after your scheduled landing, plus a 30-minute international buffer for the customs queue.

Running very late?

If you are delayed by more than 60 minutes, we will send a new driver if possible. However, if the delay exceeds three hours, you will need to rebook your transfer with us and contact your travel insurer.

?

Can't find your driver?

Don't panic. If your flight is diverted to Tepic or Manzanillo, your driver tracks it and re-routes. Call the number on your e-ticket and we will update you on their progress.

General Travel Information

R

Return pick-up

For your return journey, check your SMS or 'My Bookings' 24 hours before your flight for your exact pick-up time. Please be at the meeting point 10 minutes early.

$

Currency

While our transfers are prepaid, it's wise to have small denominations of Mexican pesos for tipping porters or buying water. US dollars are accepted at most resort restaurants.

T

Traffic

The Highway 200 toll booth and afternoon construction near Buceriías shape your real journey time. For a departure transfer to a Nayarit resort, allow an extra 30 minutes just in case.

!

Avoid touts

Ignore the timeshare desks and anyone offering "free transport" or a "concierge upgrade." Head straight to your pre-booked meeting point on the public kerb.

What to do around Puerto Vallarta?

If you have time to kill before your transfer or flight home, there is plenty to do.

  • Walk Old Town's Malecón boardwalk for sunset and Pacific seafood.
  • Take a Marietas Islands snorkelling boat trip out of Punta de Mita harbour.
  • Explore Sayulita's pedestrian-only town centre for surf shops and street food.

Please note: Prices are subject to change depending on your specific travel details and requirements. To secure our most competitive price and get an instant, accurate fixed price, use the hoppa booking widget to lock in your ride today!

Ready? Book your Puerto Vallarta International Airport transfer with hoppa!

There is a specific moment, every time, when the coast appears through the side window: Banderas Bay opening up, the sierra dropping into the sea, and the driver telling you which resort is which along the strip. The toll booth, the gate pass, the timeshare desks — none of it is your problem any more. Lock in your fixed price and walk straight out of arrivals into the sun.

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Frequently asked questions

Where exactly does my hoppa driver meet me at PVR?

At the arrivals exit past the timeshare desks, on the public kerb directly outside the terminal. Your driver holds a sign with your name and the e-ticket reference. Do not stop at the timeshare desks — they are not airport information and they are not your driver.

Is the Highway 200 toll included in my price?

Yes. If your destination is in Nayarit (Nuevo Vallarta, Bucerías, Punta Mita, Sayulita), the state-line toll is included in the fixed price you see at checkout. There is no cash stop at the booth.

Can I book a child seat?

Yes — the first child seat is free. Add it at booking and it will be fitted and ready at the kerb. Without a pre-booking, the driver may refuse the ride and no refund is given, so it is worth doing the moment you confirm your vehicle.

Are pets and service animals allowed?

Yes. Pets and service animals are permitted and count toward the vehicle passenger allowance — flag at booking so the right vehicle is sent.

What is the luggage allowance?

One bag per person up to 24 inches is standard. Anything over 24 inches counts as two pieces. Surfboards, golf bags and pushchairs should be flagged at booking so the correct vehicle is dispatched.

Is there a nighttime surcharge?

A nighttime surcharge applies for pickups between 22:00 and 08:00 local time. It is shown clearly at checkout and is already inside your fixed price.

Can I cancel my transfer?

Yes. Cars and vehicles up to 7 seats: cancel more than 24 hours before travel for a full refund. 8–14 seat vehicles: more than 48 hours before. Coaches of 16 seats or more: more than 14 days before. The refundable upgrade extends cancellation closer to travel.

How far ahead should I book?

At least 24 hours before travel to avoid the expedited booking fee. For Punta Mita resorts, two to three days ahead lets your driver receive the gate QR code in good time.

Transfers available

to our most popular destination of Villa Premier