Arrivals
When you land, knowing where to go saves time and stress. PVR is a single-terminal airport, but the walk to the kerb runs through a corridor of timeshare desks. Your e-ticket has the specific 'Find my pick-up' instructions — here is what to know when you arrive at Puerto Vallarta Airport:
Where to meet your driver
Take the doors marked Salida to the public kerb directly outside arrivals. Look for a driver holding a sign with your name, the travel provider's name or 'hoppa'.
Walk past the timeshare desks
Do not stop at the timeshare desks between baggage and the exit — they are not airport information and not your driver. Decline any 'free transport' offer and keep walking.
Delays & Driver Info
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Delays happen
If your flight is delayed or baggage is slow, don't worry. On a domestic flight, your up to 60 minutes of free waiting starts when you land. On an international flight, a 30-minute buffer is added to your landing time first, and the free wait starts after it. The buffer covers the customs queue.
Running very late?
Let us know by calling the number on your e-ticket as early as you can. Arriving more than 2 hours after your scheduled arrival time may mean rescheduling your transfer. If your driver is unable to pick you up as scheduled, your order is cancelled without charge.
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Can't find your driver?
Don't panic. If your flight is diverted to Tepic or Manzanillo, your driver tracks it and re-routes. Call the number on your e-ticket and we will update you on their progress.
What to do around Puerto Vallarta?
If you have time to kill before your transfer or flight home, there is plenty to do.
- Walk Old Town's Malecón boardwalk for sunset and Pacific seafood.
- Take a Marietas Islands snorkelling boat trip out of Punta de Mita harbour.
- Explore Sayulita's pedestrian-only town centre for surf shops and street food.